Privacy policy

If there is any discrepancy or contradiction between the English and the Japanese versions below, the Japanese version shall prevail.

1. Personal Information Protection Philosophy

Soft Giken Co., Ltd. recognizes that it is an important responsibility to reliably protect the personal information of customers, business partners, and employees of our company that we handle in software development and information processing operations. Therefore, we will implement company-wide efforts to protect personal information and strive to ensure the appropriateness of handling personal information.

2. Basic policy

Personal information is an individual’s valuable property.
All persons engaged in business at our company shall establish, implement and maintain a personal information protection management system, and handle personal information accurately and safely.

3.Policy

(1) Acquisition, use and provision of personal information

When acquiring personal information, we will clarify the purpose of use and handle it within the scope necessary to achieve that purpose, and will take appropriate measures not to handle personal information beyond the scope necessary to achieve that purpose. increase. In addition, we will properly manage the acquired personal information and use and provide it within the scope of consent.

(2) Laws and regulations regarding the handling of personal information, guidelines established by Japan, and other norms

We will comply with laws and regulations regarding the handling of personal information, guidelines established by Japan, and other norms.

(3) Proper management of personal information

We will take appropriate safety control measures such as security measures and entry/exit management for the personal information we handle and strive to prevent and correct leakage, loss or damage of personal information.

(4) Response to complaints and consultations

The Company accepts complaints and consultations from individuals regarding the handling of personal information and personal information protection management system, and responds appropriately and promptly at the complaint consultation desk below.

(5) Continual improvement

We will strive to continuously improve the personal information protection management system through regular operation confirmation, audit and review opportunities so that appropriate measures to protect personal information are taken.

Date of enactment: March 1st. 2010
Soft Giken Co., Ltd.
Representative Director Norio Fujita
If you have any questions regarding this content or consultation regarding complaints, disclosure, etc., please contact the “Complaint Consultation Desk” below.

Soft Giken Co., Ltd. President’s Office “Complaint Consultation Desk”
Location: Shibuya Sakuragaoka Building 6F, 4-23 Sakuragaoka-cho, Shibuya-ku, Tokyo Japan
Phone number: +81-3-3477-0371
E-mail: info@sgk.co.jp

About the handling of personal information

In order to recognize the importance of personal information and ensure its protection, we comply with laws and regulations regarding the handling of personal information, guidelines established by Japan and other norms, and declare that we will handle personal information appropriately.

1. Name of organization handling personal information

Soft Giken Co., Ltd.

Shibuya Sakuragaoka Building 6F, 4-23 Sakuragaokacho, Shibuya-ku, Tokyo 150-0031 Japan

Representative Director Norio Fujita

2. Name or title, affiliation and contact information of the personal information protection manager

Tokyo office manager

Contact: +81-3-3477-0371

3. Purpose of use of personal information

We will handle the personal information of our customers entrusted to us through our business activities, mainly software development and information processing, within the scope necessary to achieve the following purposes of use.

(1) Personal information obtained directly
1) Personal information obtained from our employees*
For labor management, personnel salary, welfare program, social insurance, tax/social security procedures, business communication, etc.
 2) Personal information obtained from job applicants*
For recruitment selection and notification of pass/fail results.
 3) Personal information of our business partners*
For contracts and communications related to transactions with the Company.
 4) Personal information obtained from the inquiry form*
To respond to various inquiries and to contact you to confirm the content.

(2) Personal information other than the above
 1) Engineer information
– For sales activities that undertake software development and information processing operations.
– To select engineers suitable for contracted software development and information processing work.
 2) Engineer information of partner company employees
– For sales activities that undertake software development and information processing operations.
– To select engineers suitable for contracted software development and information processing work.
* Whether or not you provide us with your personal information is up to you. However, if you do not provide the personal information we request you to provide, we may not be able to provide our services or contact you as necessary. Please note.

* We do not acquire personal information by means such as cookies, which cannot be easily perceived by the person himself/herself.

4. Purpose of use of retained personal data

Of the personal information listed in Section 3 of “Handling of Personal Information,” those marked with an “*” correspond to retained personal data handled by the Company. Please refer to the above for the purpose of use.

5. Procedures for Disclosure, etc. of Retained Personal Data or Records Provided to Third Parties

(1) Contact for requests for disclosure, etc.
If you wish to make a request for disclosure, etc., please make a request in writing to the “Complaint Consultation Desk”.

(2) Documents to be submitted when requesting disclosure, etc.
 1) [Disclosure request form]
Please download from the above link and specify the necessary information.
 2) Personal identification documents
Please enclose one of the following identification documents.
– driver’s license
– passport
– Residence card or special permanent resident certificate
– Alien registration certificate
– Health insurance card
– Other public documents that can be used to verify your identity

 3) When an agent makes a request
a) Documents certifying that you are an agent
[In the case of an agent entrusted by the person to request disclosure, etc.]
– Power of Attorney (original)

[If the agent is a legal representative of a minor]
– Family register
– Certificate of residence (where your relationship is stated)
– Other official documents that can be used to confirm legal representation

[If the agent is the legal representative of an adult ward]
– Certificate of registered matters related to guardianship registration
– Other official documents that can be used to confirm legal representation

 b) Documents certifying the agent himself/herself
Any of the identity verification documents listed in 2) above

(3) Fees

A fee of 1,000 JPY will be charged for each request for disclosure and notification of purpose of use.
Please enclose a fixed-amount postal money order for the fee amount together with the above invoice.
If we determine that we are unable to respond after confirming the content of your request for disclosure, etc., for reasons such as incomplete descriptions, fees not enclosed, etc., we will contact you with the reason.

6. Handling of Personal Information and Contact Point for Complaints about Personal Information Management System

For complaints and consultations regarding our handling of personal information and personal information management system, please contact the “Complaint Consultation Desk” below.

Soft Giken Co., Ltd.
Personal information protection manager: Tokyo Office Director
(Location) Shibuya Sakuragaoka Building 6F, 4-23 Sakuragaoka-cho, Shibuya-ku, Tokyo Japan
(Phone number) +81-3-3477-0371
(E-mail) info@sgk.co.jp

7. Authorized personal information protection organization

Complaints and consultations regarding our handling of personal information can be made to the following authorized personal information protection organizations.

* This is not the point of contact for inquiries regarding our products and services.

8.  Measures taken by the Company for safe management of retained personal data

(1) Formulation of basic policy
In order to ensure the protection and proper handling of personal information and personal data, we have formulated a personal information protection policy and made it available both inside and outside the company.

(2) Development of disciplines related to the handling of personal data

Based on JIS Q 15001:2017, we have established internal rules related to personal information protection, established systems related to personal information protection, responsibilities and authorities, and specific rules for handling personal information, and are operating them company-wide.

(3) Systematic security control measures

– Regarding the handling of personal data, in addition to appointing a person responsible for each department, we have clarified the employees who handle personal data and the scope of personal data handled by such employees.

– We have established a system for reporting and contacting the person in charge in the event that a fact or sign of a violation of the Personal Information Protection Law or personal information handling regulations is identified.

– We regularly check the operational status of the handling of personal data, and conduct audits of all departments and bases by personnel from other departments every year.

(4) Personnel safety management measures

– Regularly educate employees about our rules for handling personal data and check their understanding.

– We exchange confidentiality agreements with all employees belonging to the company, which are valid even after retirement.

– We stipulate in our employment regulations that penalties, including disciplinary action, will be imposed on the person who violates internal regulations, and we make it known to employees.

(5) Physical security control measures

– The area where personal data is handled is defined, and the entry and exit of employees, etc. is controlled.

– Regarding information equipment that handles personal data, access is restricted and measures are taken to prevent unauthorized persons from viewing or handling personal data.

(6) Technical safety control measures

– Access control is implemented, and the scope of the person in charge and the personal information database, etc. handled is limited.

– We have introduced a mechanism to protect information systems that store personal information, such as internal servers, from unauthorized external access or unauthorized software.

(7) Supervision of contractors

– Regularly re-evaluate the external business operator to which we outsource some or all of the handling of personal data held by our company, and conclude a contract that includes a confidentiality clause.

– As necessary, we supervise the handling status of personal data by requesting reports and confirming the actual handling status.